Pricing

Three seats. Mix them in one account.

Every seat shares the same records, the same AI, and the same login. Give each person the seat that matches their job.

CoreEveryone in the company
$35per user / month, billed annually

The phone system, chat, and video with the AI built in.

  • Phone, extensions, voicemail as text, SMS and WhatsApp
  • Team chat and video meetings
  • IVR and workflows
  • AI bots, live transcription, AI summaries
  • Mobile app, desk phones, numbers in 100+ countries
Start with Core
SupportAgents and supervisors
$150per user / month, billed annually

Everything in Sell, plus the omni-channel contact center.

  • Queues, skills routing with proficiency tiers, overflow, SLA, live wallboard
  • Tickets that span voice, email, chat, and video
  • AI Playbooks: live coaching and 100% QA coverage
  • Bots and agents in one queue
  • Scorecards and coaching plans
Start with Support

Prices are per user, per month. Annual billing is 15% off. AI for your team is included in every seat. Calling, SMS, and bot usage come with a fair usage limit; the details are in your order and contract.

One account. Any mix.

Not one size fits all.

Mix the three seats to match your team: a few on Sell, a support group on Support, everyone else on Core. Everyone works from the same customer record. The seat only decides what each person can do with it.

Moving someone to a different seat is a setting, not a migration.

CORESELLSUPPORTCORECOREOne account
Deploy

Deploy it your way. The same price per seat.

Cloud runs on ours, fully managed. Hybrid and onsite run on the Unbound appliance in your building, managed by us. The seat price doesn't change; ask us for appliance pricing.

Cloud

We run it. You sign in. Multi-region, HD voice, geo routing in 100+ countries.

Hybrid

Hybrid runs in your building and in our cloud together, active/active or active/passive, your choice.

Onsite

Calls, messages, records, files, and recordings stay in your building. Same product, same releases.

What you stop paying for

Five bills become one.

Most teams buy a contact center, a phone and chat system, a CRM, a customer data tool, and a marketing platform from five vendors, then pay again to connect them. AI and QA often arrive as add-ons on top.

Unbound replaces all five, and the connectors and sync jobs between them, with three seats on one invoice.

See the replacement math
CONTACT CENTERPHONE AND CHATCRMCUSTOMER DATAMARKETINGOne invoice
Questions

What buyers ask about seats and usage.

Can I mix seat types in one account?

Yes. That's the point. Give each person the seat that matches their job, and everyone still shares the same records and login.

Is there a seat minimum?

No. One seat or a thousand, same price per seat.

Is AI extra?

No. Transcription, summaries, coaching, QA, and the AI assistant are part of every seat, with a fair-use ceiling a person won't reach. Bots that handle a call or conversation on their own count toward the fair usage limit in your order.

Are calling minutes included?

Every seat comes with a fair usage limit for calling, SMS, and bot usage. The details are in your order and contract.

What happens after the 30 days?

The trial converts to paid seats, or the account pauses. We don't charge you anything until you start a plan.

What's in the trial?

Everything at the Support level, uncapped for 30 days, with minutes included so you can test real calls.

Can I keep my phone numbers?

Yes. We port your existing numbers over.

Can I set the name that shows when we call out?

Yes. Set the caller name your outbound calls show, per number, so a prospect sees your business before they answer.

Does hybrid or onsite cost more per seat?

No. The seat price is the same in the cloud, hybrid, or onsite. Hybrid and onsite run on the Unbound appliance in your building, not on your existing hardware, and we manage it; ask us for appliance pricing.

Thirty days at the Support level.

Everything at the Support level, uncapped for 30 days, with minutes included so you can test real calls. Then pick the mix of seats that fits.

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